Tobaccoville is a rural village where, per the 2020 Census, 90 percent of residents live in rural areas, and homes there are on Winston-Salem/Forsyth County Utilities water only where its lines reach. Elsewhere, a private well and pump supply the house, and Forsyth County Environmental Health permits new wells. Call the number on this page to be connected with a local plumber in Tobaccoville.
What happens when you call
The number connects you with an independent plumber who covers northwest Forsyth County. Expect questions about whether you have a WSFC bill or a well, the reading on the tank gauge, whether the breaker tripped, and whether the pump is humming, running or silent. That helps them guess the likely fault before they arrive.
At the house, the plumber checks power at the switch and control box, the tank's air charge and the gauge, then looks for a leak between the wellhead and the house. Only after those check out does pulling the pump make sense. If the well needs a contractor's rig or the well itself is failing, they'll say so.
What drives the cost
- Which part failed: a switch, gauge or capacitor is small; a submersible pump is the big job.
- Well depth: more pipe and wire to lift means more labor.
- Tank: a waterlogged or leaking tank is often swapped with the pump.
- Distance and access: a wellhead far from the house or buried in brush takes longer.
- Timing: nights and weekends usually cost more.
Tobaccoville conditions
The village sits about 15 miles northwest of downtown Winston-Salem and is home to R.J. Reynolds' large manufacturing plant. One of its early projects was installing fire hydrants, which tells you public water reaches at least parts of the village. Where it doesn't, homes depend on wells, though no source gives the share.
Age matters here. About half of Tobaccoville's homes were built before 1980 (median year built 1980), the oldest stock among the nearby Forsyth towns. An original well on one of those lots may have a pump, tank or wiring that has been replaced only once or never. A pump that has run for decades can fail all at once, so watch for early signs like short cycling or a slow pressure recovery.
New wells need a Forsyth County well construction permit, and the fee includes the initial water sample. Plumbing permits go through the joint Winston-Salem/Forsyth County Inspections Division. A small part of Tobaccoville reaches into Stokes County, where the permit office wasn't verified.
Before the plumber arrives
- Check the pump breaker and reset it only once
- Note the pressure gauge reading
- Look for soggy ground near the wellhead
- Turn off hoses, irrigation and any water treatment backwash
- Clear access to the tank and wellhead
Well Pump Repair questions in Tobaccoville
How often should well water be tested, and who can test it?
Why is there sand, grit or cloudiness in my well water all of a sudden?
My well pump runs and never shuts off. Is that serious?
Can a well pump or its piping freeze in a cold snap?
More plumbing services in Tobaccoville
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