Kernersville handles its own plumbing permits through the Town's Development Services Division, unlike most of Forsyth County, and its sewer billing is tied to Winston-Salem/Forsyth County Utilities. Plumbers Winston Salem is a free referral line, not a plumbing company. Call the number on this page to be connected with a local plumber in Kernersville.

Plumbing services in Kernersville
Kernersville's place in the Triad
Kernersville was founded in 1756 and incorporated in 1873. It sits mostly in Forsyth County, with a very small piece crossing into Guilford, and its center is about 10 miles east of downtown Winston-Salem in a straight line. The 2020 Census counted 26,449 residents in town, though the 27284 ZIP code covers far more people than the town limits. I-40, I-74 (the Winston-Salem Beltway), NC 66 and NC 150 all pass through, and the old downtown around Korner's Folly and the South Main Street Historic District is ringed by newer neighborhoods.
Houses here are mostly 1980s and later
The median Kernersville home dates to 1995, and roughly a quarter were built before 1980. In the newer subdivisions, calls tend to be about water heaters, toilets, disposals and supply lines. Closer to the historic core, older drain and supply piping is more likely to be part of the conversation.
Water and sewer
Winston-Salem/Forsyth County Utilities publishes a separate Kernersville table in its water rate schedule, and its 2025 water quality report describes water drawn from the Yadkin River and Salem Lake, disinfected with chlorine and quite soft, with average hardness around 17.5 ppm and no violations listed. The report is linked below if you want the full numbers.
Sewer has a longer local history. The Town has operated a sewer system since the 1920s and keeps its own reserve funds to pay for expansions. A 2011 rate agreement between the Town and the City/County Utilities Commission later led to a 2019 class-action settlement that refunded more than 10,000 Kernersville sewer customers overcharged between 2012 and 2016.
Permits are the big difference from Winston-Salem
Inside Winston-Salem and most Forsyth towns, plumbing permits come from the joint City-County Inspections Division. Kernersville is not on that list. Here, building, mechanical, plumbing and electrical permits for the town limits and its ETJ go through the Town of Kernersville Community Development Department's Development Services Division, using the ViewPoint online portal for applications, plan review and inspection requests. A water heater swap or new fixture run is handled there, not downtown.
If a home has a testable backflow assembly on an irrigation line, Winston-Salem/Forsyth County Utilities' cross-connection program expects yearly testing by an approved tester, with eligible residential irrigation systems without chemical feed moved to a three-year cycle in 2024.
Gas and what to expect on the call
Piedmont Natural Gas serves both Forsyth and Guilford counties, though a main may or may not run down a given street. If you smell gas, leave the house and call 911 or Piedmont's emergency line at 800-752-7504 from outside. For anything else, call the number on this page, say what is leaking or backing up and whether the water is shut off, and you will be connected with an independent plumber who works in Kernersville. Price and timing are worked out between you and that plumber.
Common questions in Kernersville
Who issues plumbing permits in Kernersville?
Is Kernersville tap water hard?
Who runs sewer service in Kernersville?
Are older Kernersville homes more likely to need pipe work?
Nearby cities and towns
Sources
- Wikipedia: Kernersville, North Carolina
- Town of Kernersville: Development Services
- Town of Kernersville: Sewer system history
- NC Lawyers Weekly: Kernersville sewer class action settles (2019)
- Winston-Salem/Forsyth County Utilities: Water rates effective July 2024
- Winston-Salem/Forsyth County Utilities: 2025 Water Quality Report
- Winston-Salem/Forsyth County Utilities: Backflow prevention program
- Point2Homes: Kernersville demographics (housing age)
- NC Utilities Commission natural gas territory report (2014)
- Piedmont Natural Gas: Safety information
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