A disposal that hums is usually jammed, and one that does nothing has often tripped its reset; both can frequently be fixed in minutes with the power off. A leak from the bottom of the unit generally means it needs replacing. Call the number on this page to be connected with a local plumber in Winston-Salem.

Match the symptom to the fix
- Hums but doesn't grind: something is wedged between the flywheel and the grind ring
- No sound at all: the overload reset has tripped, or the switch, outlet or breaker has failed
- Runs but the sink won't drain: a clog in the trap or the drain line past the disposal
- Drips at the sink opening: loose mounting ring or failed sink seal
- Drips at the side: the dishwasher hose or discharge elbow
- Drips from the bottom: an internal seal has given out
Safe steps before you call
Turn the disposal off and cut power at the plug or breaker. Never reach into the chamber. Press the red reset button under the unit. For a jam, insert the hex wrench into the socket at the center of the bottom and rock it until the flywheel turns freely, then pull out the loosened object with tongs. Restore power and run cold water before trying it again. Skip chemical drain cleaners, which can damage the unit and make the repair hazardous.
Grease is the real enemy
Winston-Salem/Forsyth County Utilities runs a Can the Grease campaign for a reason. The utility says cooking oil poured down drains causes frequent blockages in sewer pipes and leads to sewage overflows, and that hot water does not dissolve grease; it just hardens farther down the pipe as it cools. Its advice is to scrape grease into a can or jar, keep it in the refrigerator until it's full and solid, then throw it in the garbage. Capped containers work for used frying oil.
Beyond grease, go easy on coffee grounds, fibrous peels and starchy scraps, and keep cold water running while the unit grinds.
When replacement makes more sense
Jams, a tripped reset, a loose mount and a leaking hose clamp are normal repairs. A unit that leaks from its housing, won't run after a reset or jams constantly is usually at the end of its life. A replacement can often reuse the existing mount, which keeps the job simpler.
What affects the price
Cost depends on whether it's a quick unjam or a new unit, the size and model you choose, electrical work at the switch or outlet, any drain clearing past the disposal, and the dishwasher connection.
Garbage Disposal Repair questions from Winston-Salem homeowners
Why does my disposal hum but not turn?
My disposal is completely silent. What should I check?
Can I pour grease down the disposal if I run hot water?
Is a leaking garbage disposal worth repairing?
Related plumbing services in Winston-Salem
Helpful guides
Garbage Disposals in nearby cities and towns
Forsyth County
Davie County
Davidson County
Rowan County
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