In Spencer, Salisbury-Rowan Utilities maintains the line from the street main to the water meter, and the customer is responsible for repairs from the meter to the house. With one of the oldest housing stocks in the area, many of those private lines are decades old, and a plumber can repair or replace them. Call the number on this page to be connected with a local plumber in Spencer.

Spencer grew up around Southern Railway's Spencer Shops, which opened in 1896 and now house the NC Transportation Museum. The houses are old to match: the median home was built in 1950, about 76% predate 1980 and about 34% predate 1940. A service line under a house that age may be original, partly replaced or joined from several materials, so leaks are a familiar problem here. Older lots near the Spencer Historic District often have mature trees whose roots have had decades to find the pipe, and a line that's been repaired once tends to be repaired again.
What to do now
- Stop all water use inside and out.
- Check the meter for 15 minutes. Steady movement means a leak somewhere.
- Close the main valve at the house. If the meter still runs, the leak is on the buried line. If the old valve won't turn, don't force it; a plumber can deal with it.
- Look at the meter box. SRU is responsible for the line from the main to the meter, so a leak there is theirs.
- Trace the yard. Look for wet ground or settling between the meter and the house, and check the crawl space near the entry point.
- Book the repair. Old pipe tends to get worse, not better.
Signs and likely causes
| Symptom | Likely cause |
|---|---|
| Meter moving with everything off | Leak on the customer's side of the meter |
| Rust-colored water at cold taps | Aging pipe on the service line or inside |
| Low pressure throughout the house | Leak or narrowed old pipe |
| Wet or sinking ground along the route | Break in the buried line |
| Water at the meter box | SRU's side; call the utility |
What drives cost
- Repair or replace. On a line this old, a plumber may advise replacing the whole run instead of chasing one leak at a time.
- Materials found. SRU's inventory found no lead or galvanized-requiring-replacement service lines, but private plumbing in older homes can still hold mixed materials.
- Access. Porches, walks and old trees on small in-town lots can complicate the dig.
- Entry point. A line that comes up into a crawl space is simpler to reach than one under a slab or a later addition.
- Permit. Rowan County Building Inspections handles Spencer permits; its Feb 2024 schedule lists a water service/sewer permit at $75.
Water Line Repair questions in Spencer
Where does my share of the water line start?
Should I patch the leak or replace the whole service line?
Why does one strip of my yard stay wet or greener than the rest?
Will a leak on the buried line show up on my water bill?
More plumbing services in Spencer
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