Pfafftown is unincorporated and partly annexed into Winston-Salem and Lewisville, so a commercial property here may be on Winston-Salem/Forsyth County Utilities water and sewer or on a private well and onsite wastewater system, depending on the address. Either way, permits go through the joint City-County Inspections Division. Call the number on this page to be connected with a local plumber in Pfafftown.

Is my Pfafftown building on public water or a well?
It depends on exactly where the property sits. Parts of Pfafftown were annexed into Winston-Salem and Lewisville, much of that in 2006, and WSFC lines serve the city and much of the surrounding county. Other properties in the community may still draw from private wells, which Forsyth County Environmental Health permits; the fee for a new well permit includes the first water sample. A water bill from WSFC, or the lack of one, is the quickest way to tell. Sewer follows the same pattern: WSFC where mains exist, and private onsite wastewater systems elsewhere.
Who issues plumbing permits here?
The joint Winston-Salem/Forsyth County Inspections Division handles every part of Pfafftown, whether the address falls inside Winston-Salem, inside Lewisville or in unincorporated county. That keeps it simple for owners: one office covers water heater changes, added fixtures, backflow installations and remodels. Well construction is the exception and goes through Forsyth County Environmental Health instead.
What kind of commercial work comes up in Pfafftown?
Pfafftown was settled in the 1780s, west of Muddy Creek, and today mixes older rural homes with newer subdivisions; about a third of homes in the 27040 ZIP predate 1980. Commercial plumbing here can mean a church, a small office or shop, or a rental house. Typical jobs include clearing building drains, repairing restroom fixtures, replacing water heaters and, on WSFC service, keeping backflow assemblies tested on the utility's schedule. Buildings on wells add pumps, pressure tanks and treatment equipment to the list, and a property with both a well and a public connection needs those two kept separate.
A local note
Properties on WSFC water get soft water, with a 2025 average hardness of 17.5 ppm, disinfected with chlorine, so scale is less of a worry for water heaters and fixtures than it is in hard-water areas. Well water varies from site to site, so a building on a well should have the water tested before anyone sells it a treatment system. If you aren't sure which setup a Pfafftown property has, say so on the call; the plumber can usually tell from the meter, the pressure tank or the cleanout once on site.
Commercial Plumbing questions in Pfafftown
Our building gets water from a private well. What changes?
Which office handles plumbing permits for commercial work here?
Does a rental house or small apartment building count as commercial plumbing?
What should staff do if they smell gas inside the business?
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